- To perform high quality repair service at a fair and just price.
- To have a sense of personal obligation to each customer.
- To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
- To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
- To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
- To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
- To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
- To notify the customer if appointments or completion promises cannot be kept.
CODE OF ETHICS
Testimonials
Steve and his team doing amazing work. They make me regret buying new cars as they do such a great job diagnosing problems and fixing what really needs to be fixed! I've been HOSED by numerous Jeep dealers in the area, one time the Jeep dealer even replaced the air condenser when the A/C was still working just to remove a pulley noise. Steve identified the problem within minutes of seeing it and replaced the $70 pulley. For the "working man" they are great, as you can drop off the vehicle in the morning and it's usually ready by lunch or end-of-day. If not they have the vehicle put back together and ready to bring back another day, so no need to worry about being without your vehicle for a while. I recommend Steve's Accurate Auto to all my friends, family and colleagues without hesitation.~ A G U
The owner was incredibly nice and very thorough, will definitely be using this shop more in the future!~ Brian K.